Terms & Conditions

Last Updated: 24/10/24

These Terms and Conditions govern the use of the website and services provided by The Scotch Egg Man. By placing an order on our website, you agree to these terms.

1. Order Process

  • Orders can be placed through our website at any time.
  • Once an order is placed, you will receive an email confirmation.
  • We will begin making your scotch eggs after 12 hours from the time you place your order. Delivery will occur within 24 to 48 hours of the order being placed.

2. Delivery

  • We offer free local delivery to all LS postcodes.
  • We aim to deliver within 24 to 48 hours of receiving your order. Delays due to unforeseen circumstances will be communicated to you via email or phone.

3. Cancellation and Amendments

  • If you wish to cancel or amend your order, you must contact us via https://thescotcheggman.co.uk/contact/ within 12 hours of placing the order. After this time, we cannot guarantee changes or cancellations as we may have begun preparing your order.

4. Payment

  • All payments are processed securely via SumUp.
  • We do not store any payment information on our website.
  • The full price of your order will be charged upon checkout.

5. Refunds and Returns

  • Due to the perishable nature of our products, we do not accept returns or offer refunds once the order has been delivered unless there is an issue with the product itself (e.g., incorrect order).
  • If you encounter any problems with your order, please contact us within 24 hours of receiving your delivery at https://thescotcheggman.co.uk/contact/.

6. Liability

  • The Scotch Egg Man is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Our liability is limited to the cost of the product purchased.

7. Changes to These Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

For any questions regarding these Terms and Conditions, please contact us at https://thescotcheggman.co.uk/contact/.